FAQ | Leelaboti

What is Leelaboti?

Leelaboti is a Bangladesh-based online jewellery retailer offering authentic South Sea Pearls, Freshwater Pearls, Aqua Pearls, Sterling Silver Jewellery and premium fashion accessories and All types of Life style products like Leather and Clothing items.

Is Leelaboti an online-only store?

No. Leelaboti operates an online store and also has a physical outlet and office.

Does Leelaboti have a physical outlet?

Yes. Customers may visit our Physical Outlet & Office for enquiries, order assistance, selected product viewing and after-sales support.

Address:
162 Crescent Road, Green Road, Dhaka-1205, Bangladesh

Contact:
WhatsApp: +880 1346-155307
Phone: +88 01819408362, +88 01714246617

Are all products authentic?

Yes. All products are authentic which sourced or crafted to meet Leelaboti quality & standards.

How do I place an order?

Browse products, add to cart, checkout, enter delivery information, choose payment method and confirm your order. Both Cash On Delivery (COD) & Online Payment are available.

What payment methods are accepted?

Visa, MasterCard, UnionPay, Amex, bKash, Nagad, Rocket, Internet Banking and other SSLCommerz-supported methods.

Is online payment secure?

Yes. Payments are securely processed through SSLCommerz.

How long does delivery take?

Inside Dhaka: 3-5 working days. Outside Dhaka: 5-10 working days.

Can I return or exchange products?

Yes, subject to the Return, Refund & Exchange Policy.

How long does a refund take?

Approved refunds are processed within 5-7 working days.

Does Leelaboti provide warranty?

Warranty depends on the product category.

How should I care for pearl jewellery?

Avoid perfumes, chemicals and moisture. Store in a soft pouch.

Is my personal information secure?

Yes. Customer data is handled according to the Privacy Policy.

How can I contact Customer Support?

WhatsApp: +8801346155307
Mobile: +8801819408362, +8801714246617
Email: shomik9@gmail.com, jannatrakhi1985@gmail.com

Frequently Asked Questions